BMO Customer Service Respresentatives help BMO Clients over the phone with any inquiries about their accounts. When helping clients set up different alerts and notifications, it’s hard to coordinate with the customer what they were…
The Original BMO InvestorLine Homepage InvestorLine are BMO’s online trading platforms: Self-directed and AdviceDirect. Self-directed allows clients with full control over their investments: stocks, ETFs, mutual funds and more. AdviceDirect provides personalized advice support from…
The previous private bank client website was outdated. The portal design was not responsive and the interface felt bland and did not capture the user’s attention. Project Details Redesigning the Private Banking Portal came with…
Project Details Two step verification was a process put in place to increase security when several flags occur that may put a client’s account at higher risk than normal (ie. signing in from another device,…
Project Details People love food, drinks and… clothes! Smart shop is a concept for a new shopping experience while having a cup of coffee, light snacks and tapas focusing on small shareable plates. Sometimes shopping…